{"id":19960,"date":"2024-07-11T08:01:53","date_gmt":"2024-07-11T06:01:53","guid":{"rendered":"https:\/\/pre.althea-groupe.com\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation"},"modified":"2024-07-11T08:01:53","modified_gmt":"2024-07-11T06:01:53","slug":"opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation","status":"publish","type":"post","link":"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/","title":{"rendered":"Opinion piece: HR service efficiency: a call for awareness around innovation and digitalisation"},"content":{"rendered":"<p>To fully align with the momentum of a more agile business and contribute to overall competitiveness, HR departments face a major challenge: <strong>adapting<\/strong> and <strong>modernising <\/strong>their service models to <strong>keep pace with rapid changes<\/strong> in the expectations of both their companies and their employees.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Digitalisation and artificial intelligence (AI) are no longer options<\/strong>, but absolute necessities to remain competitive. Yet it must be said that Europe is <strong>significantly behind<\/strong> the United States and Asia when it comes to adopting these technologies. It is time to act!  <\/p>\n<p>&nbsp;<\/p>\n<p><em> <img decoding=\"async\" class=\" wp-image-10764 alignleft\" src=\"https:\/\/althea-groupe.com\/wp-content\/uploads\/2024\/07\/bke3617-1-2-819x1024-1.jpg\" alt=\"Guillaume Koch, Partner, People Transformation \/ Human Capital Management\" width=\"95\" height=\"119\"><\/em><\/p>\n<p><em>\u201cThis concerns all leaders for whom awareness of an ongoing revolution in their professions is already a reality. We are all concerned.\u201d<\/em><\/p>\n<p><strong>Guillaume Koch <\/strong><\/p>\n<p>Partner, People Transformation \/ Human Capital Management<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<ol>\n<li>\n<h2><strong>The digitalisation and AI revolution<\/strong><\/h2>\n<\/li>\n<\/ol>\n<p><strong> <img decoding=\"async\" class=\"size-large wp-image-10766 alignleft\" src=\"https:\/\/althea-groupe.com\/wp-content\/uploads\/2024\/07\/design-sans-titre-37-1024x277-1.png\" alt=\"Person touching a digital screen\" width=\"1024\" height=\"277\"><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Integrating <strong>digitalisation <\/strong>and <strong>AI<\/strong> into <strong>HR services<\/strong> promises productivity gains that have so far been out of reach.<\/p>\n<ul>\n<li>Automation tools can <strong>handle repetitive administrative tasks,<\/strong> <strong>freeing up time<\/strong> for higher value-added activities such as talent development and strategic human resources management.<\/li>\n<li>AI can also <strong>improve the recruitment process<\/strong> thanks to sophisticated algorithms capable of <strong>sorting through thousands of applications in record time<\/strong>, identifying the most promising profiles with unmatched accuracy.<\/li>\n<\/ul>\n<p>This is reflected both in the development of <strong>HR efficiency<\/strong>, in favour of a service more focused on employees and their managers (quality and responsiveness), and in terms of <strong>financial efficiency<\/strong>: in the United States, trends point to spending of around <strong>1.1% of revenue<\/strong> dedicated to running the HR function, closer to <strong>1.05% in Asia<\/strong>. It is trending towards <strong>0.85%<\/strong> in start-ups and scale-ups on these continents, which do not manage organisational or technical legacy and, starting from a blank page, are directly at the optimum in this area. <\/p>\n<p>&nbsp;<\/p>\n<ol start=\"2\">\n<li>\n<h2><strong>For old Europe, there is no inevitability\u2014let\u2019s take action now!!!<\/strong><\/h2>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"size-large wp-image-10768 alignleft\" src=\"https:\/\/althea-groupe.com\/wp-content\/uploads\/2024\/07\/design-sans-titre-38-1024x277-1.png\" alt=\"Team meeting to establish a plan and strategy\" width=\"1024\" height=\"277\"><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Statistics show a worrying gap between Europe, the United States and Asia when it comes to the digitalisation of HR services. According to a 2023 study by <a href=\"https:\/\/www2.deloitte.com\/fr\/fr\/insights\/technology-media-and-telecom-predictions\/2024\/generative-ai-enterprise-software-revenue-prediction.html\">Deloitte<\/a>, <strong>70% of US companies use AI solutions in their HR processes<\/strong> (China figures unknown), <strong>compared with only 38% in Europe<\/strong>. <\/p>\n<p>PwC, for its part, reveals that <strong>80% of US companies have already implemented digital platforms for talent management, compared with barely 50% of European companies<\/strong>.<\/p>\n<p>These delays could have <strong>serious consequences<\/strong>. European companies risk falling behind in terms of <em>competitiveness, challenged in their ability to attract and retain top talent,<\/em> and struggling to meet the demands of a globalised labour market for the most educated populations. <\/p>\n<p>Moreover\u2014and this may be even more serious<strong>, the lack of HR investment\u2014and the comparable efficiency spread with the US and\/or Asia<\/strong>\u2014will have a growing impact on the ability to raise capital from investors by durably weighing on their companies\u2019 EBIT. Imagine, for example, what a saving of <strong>10% of the payroll<\/strong> of your HR function does to your company\u2019s value creation&#8230; Now imagine how durable that impact is, how it creates the capacity to invest in the top line rather than the bottom line, or enables you to return more value to your shareholders.  <\/p>\n<p>From this perspective, the question of HR performance is no longer only a matter for the CHRO; it also concerns the CFO, but above all the CEO, who must no longer accept seeing their investment capacity and strategic alignment reduced by an HR function carrying its technical and organisational debt.<\/p>\n<p>What do we gain from it, I can already hear you asking?<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"3\">\n<li>\n<h2><strong>The benefits of HR Digital transformation: <\/strong><\/h2>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\" wp-image-10770 alignleft\" src=\"https:\/\/althea-groupe.com\/wp-content\/uploads\/2024\/07\/design-sans-titre-39-1024x277-1.png\" alt=\"Woman using a touchscreen tablet\" width=\"954\" height=\"258\"><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<ol>\n<li><strong>Efficiency and productivity<\/strong>: automating HR processes helps reduce human error, speed up processing times and improve employee satisfaction.<\/li>\n<li><strong>Better decision-making<\/strong>: AI can analyse vast datasets to provide valuable insights, helping HR leaders make more rational, strategy-aligned decisions, beyond cognitive biases.<\/li>\n<li><strong>Improved employee experience<\/strong>: digital solutions make it possible to personalise the employee experience, facilitate access to information and improve communication across hierarchical levels, breaking through the usual silos.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<ol start=\"4\">\n<li>\n<h2><strong>A call to action!<\/strong><\/h2>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\" wp-image-10772 alignleft\" src=\"https:\/\/althea-groupe.com\/wp-content\/uploads\/2024\/07\/design-sans-titre-40-1024x277-1.png\" alt=\"Man aiming at the centre of a target with a dart\" width=\"972\" height=\"263\"><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>It is crucial for HR departments in Europe to recognise this necessity and commit decisively to a digital transformation process. This is not only about adopting new technologies, but <strong>rethinking and reinventing<\/strong> service models to make them more agile, more responsive and more human-centred. <\/p>\n<p><strong>Investing in training and developing the digital skills<\/strong> <strong>of HR teams<\/strong> is an essential step. Working with technology experts and digital solution providers can accelerate this transition and ensure effective implementation. <\/p>\n<h2><strong>Conclusion<\/strong><\/h2>\n<p>Modernising HR services through <strong>digitalisation and AI<\/strong> is an essential step for European companies that want to remain competitive on the global stage. <strong>The accumulated lag<\/strong> compared with the United States and Asia is a wake-up call that must prompt <strong>swift action<\/strong>. HR departments now have the opportunity to transform their service model for the benefit of the company and its employees. It is time to rise to this challenge and embrace the future with the ambition it requires.   <\/p>\n<p>Would you like to discuss this? Contact me directly or <a href=\"https:\/\/althea-groupe.com\/\">visit our website<\/a> <\/p>\n<p>&nbsp;<\/p>\n<p><strong> <\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong> <\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To fully align with the momentum of a more agile business and contribute to overall competitiveness, HR departments face a major challenge: adapting and modernising their service models to keep pace with rapid changes in the expectations of both their companies and their employees. &nbsp; Digitalisation and artificial intelligence (AI) are no longer options, but [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":19961,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-19960","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classe"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>HR service efficiency: becoming aware of digitalisation<\/title>\n<meta name=\"description\" content=\"Digitalisation and AI are no longer optional if you want to remain competitive. HR departments face a challenge: adapting and modernising their models\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HR service efficiency: becoming aware of digitalisation\" \/>\n<meta property=\"og:description\" content=\"Digitalisation and AI are no longer optional if you want to remain competitive. HR departments face a challenge: adapting and modernising their models\" \/>\n<meta property=\"og:url\" content=\"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/\" \/>\n<meta property=\"og:site_name\" content=\"Alth\u00e9a PREPROD 2.0\" \/>\n<meta property=\"article:published_time\" content=\"2024-07-11T06:01:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/preprod.althea-groupe.com\/wp-content\/uploads\/2023\/11\/site-althea-visuel-article.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1219\" \/>\n\t<meta property=\"og:image:height\" content=\"778\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"atm_admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"atm_admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/\"},\"author\":{\"name\":\"atm_admin\",\"@id\":\"https:\/\/preprod.althea-groupe.com\/en\/#\/schema\/person\/fd383f090527408ead8ec88d0f17b863\"},\"headline\":\"Opinion piece: HR service efficiency: a call for awareness around innovation and digitalisation\",\"datePublished\":\"2024-07-11T06:01:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/\"},\"wordCount\":835,\"image\":{\"@id\":\"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/preprod.althea-groupe.com\/wp-content\/uploads\/2023\/11\/site-althea-visuel-article.png\",\"articleSection\":[\"Non class\u00e9\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/\",\"url\":\"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/\",\"name\":\"HR service efficiency: becoming aware of digitalisation\",\"isPartOf\":{\"@id\":\"https:\/\/preprod.althea-groupe.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/preprod.althea-groupe.com\/wp-content\/uploads\/2023\/11\/site-althea-visuel-article.png\",\"datePublished\":\"2024-07-11T06:01:53+00:00\",\"author\":{\"@id\":\"https:\/\/preprod.althea-groupe.com\/en\/#\/schema\/person\/fd383f090527408ead8ec88d0f17b863\"},\"description\":\"Digitalisation and AI are no longer optional if you want to remain competitive. HR departments face a challenge: adapting and modernising their models\",\"breadcrumb\":{\"@id\":\"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/#primaryimage\",\"url\":\"https:\/\/preprod.althea-groupe.com\/wp-content\/uploads\/2023\/11\/site-althea-visuel-article.png\",\"contentUrl\":\"https:\/\/preprod.althea-groupe.com\/wp-content\/uploads\/2023\/11\/site-althea-visuel-article.png\",\"width\":1219,\"height\":778,\"caption\":\"Man touching the screen of a digital tablet\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/preprod.althea-groupe.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Opinion piece: HR service efficiency: a call for awareness around innovation and digitalisation\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/preprod.althea-groupe.com\/en\/#website\",\"url\":\"https:\/\/preprod.althea-groupe.com\/en\/\",\"name\":\"Alth\u00e9a PREPROD 2.0\",\"description\":\"Cabinet de conseil expert des fonctions support\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/preprod.althea-groupe.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/preprod.althea-groupe.com\/en\/#\/schema\/person\/fd383f090527408ead8ec88d0f17b863\",\"name\":\"atm_admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/preprod.althea-groupe.com\/en\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/d0b3b1db423ca270e19c1213df543399348b17a9af44953e6c444b80c82595c7?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/d0b3b1db423ca270e19c1213df543399348b17a9af44953e6c444b80c82595c7?s=96&d=mm&r=g\",\"caption\":\"atm_admin\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"HR service efficiency: becoming aware of digitalisation","description":"Digitalisation and AI are no longer optional if you want to remain competitive. HR departments face a challenge: adapting and modernising their models","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"HR service efficiency: becoming aware of digitalisation","og_description":"Digitalisation and AI are no longer optional if you want to remain competitive. HR departments face a challenge: adapting and modernising their models","og_url":"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/","og_site_name":"Alth\u00e9a PREPROD 2.0","article_published_time":"2024-07-11T06:01:53+00:00","og_image":[{"width":1219,"height":778,"url":"https:\/\/preprod.althea-groupe.com\/wp-content\/uploads\/2023\/11\/site-althea-visuel-article.png","type":"image\/png"}],"author":"atm_admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"atm_admin","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/#article","isPartOf":{"@id":"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/"},"author":{"name":"atm_admin","@id":"https:\/\/preprod.althea-groupe.com\/en\/#\/schema\/person\/fd383f090527408ead8ec88d0f17b863"},"headline":"Opinion piece: HR service efficiency: a call for awareness around innovation and digitalisation","datePublished":"2024-07-11T06:01:53+00:00","mainEntityOfPage":{"@id":"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/"},"wordCount":835,"image":{"@id":"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/#primaryimage"},"thumbnailUrl":"https:\/\/preprod.althea-groupe.com\/wp-content\/uploads\/2023\/11\/site-althea-visuel-article.png","articleSection":["Non class\u00e9"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/","url":"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/","name":"HR service efficiency: becoming aware of digitalisation","isPartOf":{"@id":"https:\/\/preprod.althea-groupe.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/#primaryimage"},"image":{"@id":"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/#primaryimage"},"thumbnailUrl":"https:\/\/preprod.althea-groupe.com\/wp-content\/uploads\/2023\/11\/site-althea-visuel-article.png","datePublished":"2024-07-11T06:01:53+00:00","author":{"@id":"https:\/\/preprod.althea-groupe.com\/en\/#\/schema\/person\/fd383f090527408ead8ec88d0f17b863"},"description":"Digitalisation and AI are no longer optional if you want to remain competitive. HR departments face a challenge: adapting and modernising their models","breadcrumb":{"@id":"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/#primaryimage","url":"https:\/\/preprod.althea-groupe.com\/wp-content\/uploads\/2023\/11\/site-althea-visuel-article.png","contentUrl":"https:\/\/preprod.althea-groupe.com\/wp-content\/uploads\/2023\/11\/site-althea-visuel-article.png","width":1219,"height":778,"caption":"Man touching the screen of a digital tablet"},{"@type":"BreadcrumbList","@id":"https:\/\/preprod.althea-groupe.com\/en\/news\/opinion-piece-hr-service-efficiency-a-call-for-awareness-around-innovation-and-digitalisation\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/preprod.althea-groupe.com\/en\/"},{"@type":"ListItem","position":2,"name":"Opinion piece: HR service efficiency: a call for awareness around innovation and digitalisation"}]},{"@type":"WebSite","@id":"https:\/\/preprod.althea-groupe.com\/en\/#website","url":"https:\/\/preprod.althea-groupe.com\/en\/","name":"Alth\u00e9a PREPROD 2.0","description":"Cabinet de conseil expert des fonctions support","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/preprod.althea-groupe.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/preprod.althea-groupe.com\/en\/#\/schema\/person\/fd383f090527408ead8ec88d0f17b863","name":"atm_admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/preprod.althea-groupe.com\/en\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/d0b3b1db423ca270e19c1213df543399348b17a9af44953e6c444b80c82595c7?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/d0b3b1db423ca270e19c1213df543399348b17a9af44953e6c444b80c82595c7?s=96&d=mm&r=g","caption":"atm_admin"}}]}},"_links":{"self":[{"href":"https:\/\/preprod.althea-groupe.com\/en\/wp-json\/wp\/v2\/posts\/19960","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/preprod.althea-groupe.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/preprod.althea-groupe.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/preprod.althea-groupe.com\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/preprod.althea-groupe.com\/en\/wp-json\/wp\/v2\/comments?post=19960"}],"version-history":[{"count":0,"href":"https:\/\/preprod.althea-groupe.com\/en\/wp-json\/wp\/v2\/posts\/19960\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/preprod.althea-groupe.com\/en\/wp-json\/wp\/v2\/media\/19961"}],"wp:attachment":[{"href":"https:\/\/preprod.althea-groupe.com\/en\/wp-json\/wp\/v2\/media?parent=19960"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/preprod.althea-groupe.com\/en\/wp-json\/wp\/v2\/categories?post=19960"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/preprod.althea-groupe.com\/en\/wp-json\/wp\/v2\/tags?post=19960"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}